Privacy Policy
Last updated: June 5, 2025
PRIVACY POLICY
Introduction
Travel With Saroj ("us," "we," or "our") operates the website https://tws-web.zerologicspace.com/ (the "Website"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Website and the choices you have associated with that data. We use your data to provide and improve the Website and our services. By using the Website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect several different types of information for various purposes to provide and improve our service to you.
Types of Data Collected
1.1 Personal Data
While using our Website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Passport details (for travel bookings)
- Medical conditions, allergies, or dietary preferences (for safety and accommodation during treks)
- Cookies and Usage Data
1.2 Usage Data
We may also collect information that your browser sends whenever you visit our Website or when you access the Website by or through a mobile device ("Usage Data").
This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
When you access the Website with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.
1.3 Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Website and hold certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Website.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.
Examples of Cookies we use:
- Session Cookies: We use Session Cookies to operate our Website.
- Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
- Security Cookies: We use Security Cookies for security purposes.
2. Use of Data
Travel With Saroj uses the collected data for various purposes:
- To provide and maintain our Website
- To notify you about changes to our Website or services
- To allow you to participate in interactive features of our Website when you choose to do so
- To provide customer support
- To monitor the usage of our Website
- To detect, prevent, and address technical issues
- To organize and manage your trekking and tour bookings
- To ensure your safety and comfort during travel experiences, especially concerning health-related information
- To communicate with you regarding your inquiries, bookings, and important travel updates
- To seek B2B partnerships and expand our network as outlined in our About Us
3. Sharing Your Information
We may share your personal information in the following situations:
- With Service Providers: We may employ third-party companies and individuals to facilitate our Website ("Service Providers"), to provide the Website on our behalf, to perform Website-related services, or to assist us in analyzing how our Website is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- For Business Transfers: If Travel With Saroj is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of Travel With Saroj
- Prevent or investigate possible wrongdoing in connection with the Website
- Protect the personal safety of users of the Website or the public
- Protect against legal liability
4. Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
5. Data Retention
Travel With Saroj will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Travel With Saroj will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Website, or we are legally obligated to retain this data for longer periods.
6. Your Data Protection Rights
Depending on your location, you may have the following data protection rights:
- The right to access your personal data.
- The right to rectification of your personal data if it is inaccurate or incomplete.
- The right to erasure of your personal data under certain conditions.
- The right to restrict processing of your personal data under certain conditions.
- The right to object to processing of your personal data under certain conditions.
- The right to data portability to receive your personal data in a structured, commonly used and machine-readable format.
- The right to withdraw consent at any time where Travel With Saroj relied on your consent to process your personal information.
If you wish to exercise any of these rights, please contact us.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Website, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: nepaltravelwithsaroj@gmail.com
- By phone: +977-9749701879
- By visiting this page on our website Contact Us Page.
Thank you for trusting Travel With Saroj with your travel experiences.
